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Cybersecurity

What to Do in Case of a Cyberattack (Step by Step)

Article Summary: If your business is hit by a cyberattack, the first hour matters. Disconnect the affected devices from the network instead of powering them off, call your IT provider by phone, and leave the evidence in place. If money was wired to a scammer, call your bank right away. This post is the step-by-step plan, plus where to report an attack in the US, UK, and Australia. If a cyberattack hits your business, what you do in the first hour really matters. It’s also the easiest time to make a costly mistake, like turning off the wrong machine, deleting

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Cybersecurity

What Are Passkeys, and Should Your Business Use Them?

Article Summary: A passkey lets you sign in to an app or website using the same fingerprint, face, or PIN you use to unlock your phone or laptop, with no password to type. It’s built on a security standard called FIDO that can’t be phished, because the passkey only works on the real site and there’s no password to steal or reuse. Most major platforms and a growing list of business tools support passkeys, and Microsoft 365 includes them at no extra cost. For most businesses, it’s worth starting to roll them out, beginning with the most sensitive accounts. Passwords

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Microsoft

Still on Windows 10? Here’s Why You’re Putting Your Business at Risk

Article Summary: Windows 10 reached the end of Microsoft support on October 14, 2025, which means it no longer gets security updates. The computers still work, but any new flaw found in Windows 10 will never be fixed, which makes them easier to attack and can cause problems with compliance and cyber insurance. You have three options: upgrade eligible PCs to Windows 11 for free, pay for Extended Security Updates as a short-term bridge, or replace machines too old to upgrade. Microsoft stopped supporting Windows 10 on October 14, 2025. If your business is still running it, and plenty are,

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AI

Who Can See What Your AI Note-Taker Records?

Article Summary: AI note-takers join your meetings, transcribe everything said, and save the recording and summary to the vendor’s servers. Who can see that recording depends on the tool. Some keep your data inside your own Microsoft or Google environment and never use it for training, while others store it on their own servers and may use it to improve their AI. Some also auto-join meetings from your calendar without anyone pressing record. Before you let one into a client or staff meeting, it’s worth knowing where the recording goes and getting everyone’s consent. AI note-takers have become normal in

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Cybersecurity

How to Stop Scammers from Sending Emails in Your Company’s Name

Article Summary: Email spoofing is when a scammer sends a message that appears to come from your domain, often to trick your clients or staff into paying a fake invoice or changing banking details. Three DNS records (SPF, DKIM, and DMARC) prove that a message really came from you and tell receiving mail servers to reject the ones that didn’t. The catch is that DMARC only protects you once it’s set to “quarantine” or “reject,” and a lot of businesses leave it on “none,” which monitors but does not block. Right now, with no special tools, someone could send an

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Cybersecurity

QR Code Scams: What They Are and How to Protect Your Business

Article Summary: A QR code scam, sometimes called quishing, hides a malicious web link inside a QR code. Because the link is buried in an image instead of written as text, it slips past the email filters that normally catch bad links, and scanning the code usually moves the victim onto a personal phone that sits outside the company’s security. Microsoft reported a 146% rise in QR code phishing during the first quarter of 2026. QR codes are part of normal business now. You scan them to see a menu, pay for parking, connect to Wi-Fi, or open a shared

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Cybersecurity

How Small Business Ransomware Attacks Work (And How to Protect Against Them)

Small businesses are the most common ransomware target by volume of incidents, even though many small business owners assume hackers focus on larger organizations. A 22-person company has enough revenue to be worth attacking, no dedicated security team to defend it, and a publicly traceable footprint that takes about an hour to research. What follows is a step-by-step walkthrough of how a small business gets attacked, written from the attacker’s side. The company in this account is composite, but the methods are accurate to current threat intelligence reporting. After the walkthrough, you’ll see five specific points where the attack would

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Business

How to Answer Cyber Insurance Renewal Questions Without Voiding Your Policy

If you have a cyber insurance renewal coming up, the application is probably longer than the one you filled in last time. It’s also more specific. Each new question maps to a control that, if missing, allowed a major 2023 or 2024 claim to escalate. The wording reflects how carriers responded to losses they paid in 2023 and 2024, and how you answer the form matters more than it used to. This post covers why the application got longer, what each new section is asking, how to answer honestly without overstating your controls, and what to fix in the 30

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IT Management

Why Bad Onboarding Is the Real Cause of Messy Offboarding

By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person’s tenure, when nobody was paying close attention because the new hire had just arrived and there were a hundred other things to do. A shared login here, a quick SaaS sign-up there, a personal laptop used until the company hardware arrived. By month six, none of those feel like decisions at all. They feel like how things are. This post covers what’s really going wrong when offboarding

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How to Keep Your Business Running When Microsoft 365 Goes Down

Summary: The tools that run your business, like Microsoft 365, your accounting app, or your booking system, are reliable most of the time, but they do go down. When one does, work can stop for hours, and you often can’t do anything but wait for the provider to fix it. A simple plan keeps your team working and your customers informed while you wait. Most of your business probably runs in the cloud now. Email, files, accounting, bookings, payments, it’s all online. Then one day a service goes down, and nobody can send an email, open a file, or take

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OneDrive or SharePoint? Where Your Business Files Should Live

Summary: If your business uses Microsoft 365, you have both OneDrive and SharePoint, and files usually end up scattered across them with no clear rule. OneDrive is for your own work, and SharePoint is for files the team shares. Getting this right makes files easier to find, safer when someone leaves, and easier to recover if something goes wrong. If your business runs on Microsoft 365, you’ve got two places to store files: OneDrive and SharePoint. Most people are never told the difference, so files end up wherever is easiest, spread across OneDrive, SharePoint, Teams, and the desktop. That’s how

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Is Your Business Website a Security Risk?

Summary: Most small-business websites run on WordPress, and the biggest risk is usually old plugins that nobody has updated. Attackers scan the web for these known weak spots and use the sites they find to spread malware, post spam, or steal what visitors type into forms. Keeping the site and its plugins updated, and knowing who is responsible for that, prevents most of it. Your website is one of those things you set up once and then stop thinking about. It sits there doing its job, so there’s no reason to touch it. That’s exactly why a neglected website is

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Why You Should Scroll Past the First Result on Google

Summary: Scammers buy ads on Google and other search engines using the names of trusted brands and software, so their fake site shows up at the very top, above the real one. Click it and you can land on a fake page that steals your login or installs malware. You can avoid nearly all of it by skipping the sponsored results and going to the real website yourself. When you search Google for a program to download or a website to log into, the first thing you see is usually an ad. It sits at the top, marked “Sponsored,” and

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Smart Tactics to Reduce Cloud Waste at Your Business
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